Frequently Asked Questions
Find quick answers to questions about shipping, billing, refunds, and cancellations. We’ve outlined important details, including our 15th–17th shipping window, and what to expect each month. Need further assistance? Contact us anytime, and our team will be happy to help.
View our Privacy Policy by clicking the link below. If you have any questions email us at onfleekboxlashes@yahoo.com
Privacy Policy
View our Refund Policy by clicking the link below. If you have any questions email us at onfleekboxlashes@yahoo.com
View our Terms of Service by clicking the link below. If you have any questions email us at onfleekboxlashes@yahoo.com
Terms of Service
Each box includes 3 pairs of premium lashes, featuring new styles every month.
Eyelash glue is not included. We recommend using your favorite adhesive for the best application and long-lasting hold.
Yes, we offer previous month’s lash styles for purchase directly on our website, so you can get your favorite looks anytime.
You will be billed for your first box the day that you subscribe to Onfleekbox for the current month's box. Your next payment will automatically be scheduled for the 15th of each following month, per your subscription term, moving forward.
Example:If you subscribe on March 23, you will be charged immediately for your first box. Your next charge will be on April 15th for April's box, as long as your subscription remains active
If you have any more questions, please feel free to e-mail us at onfleekboxcontact@gmail.com
We make it easy to cancel your plan at anytime:
Login to your account -> Click Manage Subscription -> Cancel.
Email onfleekboxlashes@yahoo.com if you're having any issues regarding your subscription.
